Modern Slavery Statement

Modern Slavery Commitment at Cleaners West Hampstead

Cleaners West Hampstead is committed to conducting all aspects of our cleaning services in an ethical, transparent, and responsible manner. We recognise that modern slavery, human trafficking, forced labour, and exploitation are serious global issues that can affect any sector or supply chain. This Modern Slavery Statement outlines the measures we take to prevent such abuses within our operations and among our suppliers.

We provide residential and commercial cleaning services and rely on a network of staff, contractors, and suppliers. We understand that our responsibility goes beyond compliance with the law and extends to proactive efforts to safeguard the dignity and rights of every person who contributes to our services.

Zero-Tolerance Policy on Modern Slavery

Cleaners West Hampstead operates a strict zero-tolerance approach to modern slavery and human trafficking. We do not tolerate any form of forced, bonded, or involuntary labour, or any exploitation of vulnerable individuals, whether within our own operations or in our supply chain.

All staff, including managers, supervisors, and contractors, are expected to uphold this policy as a fundamental condition of working with us. Any confirmed incident of modern slavery linked to our business will result in immediate and decisive action, which may include terminating contracts, reporting concerns to relevant authorities, and supporting affected individuals where possible.

Responsible Recruitment and Employment Practices

We are committed to fair and transparent recruitment practices. Our workers are engaged on legitimate terms, with clarity on pay, working hours, and conditions. We do not charge recruitment fees, and we do not retain workers’ identity documents. We encourage all staff to understand their employment rights and to raise concerns without fear of reprisal.

We aim to work only with reputable agencies and partners who share our commitment to preventing modern slavery. Before engaging with any labour provider, we seek assurances that they comply with all relevant labour and human rights legislation.

Supplier Standards and Audit Measures

Our cleaning services rely on a range of suppliers, including providers of cleaning materials, equipment, and other business support services. We expect all suppliers to uphold high ethical standards and comply with applicable labour and human rights laws.

As part of our supplier due diligence, we assess the risk of modern slavery within each supplier relationship. Where we identify higher-risk categories, we may take additional steps, which can include requesting information on labour practices, codes of conduct, and worker protections.

We reserve the right to conduct audits or request evidence from our suppliers to confirm compliance with our standards regarding modern slavery. If a supplier fails to meet these expectations or refuses to address identified concerns, we will consider suspending or ending the business relationship.

Reporting Channels and Whistleblowing

Cleaners West Hampstead encourages all employees, contractors, and suppliers to report any suspicion or evidence of modern slavery or exploitative practices. Concerns can be raised directly with line managers or senior management, or through any internal reporting methods we make available from time to time.

We will treat all reports seriously and, where appropriate, confidentially. We are committed to ensuring that no individual who raises a concern in good faith suffers any form of retaliation or disadvantage. Where necessary, we will cooperate with law enforcement and relevant authorities to investigate and respond to credible allegations.

Training and Awareness

To support the effective implementation of this statement, we aim to raise awareness of modern slavery risks among our staff and key suppliers. This includes communicating our zero-tolerance policy, outlining indicators of exploitation, and explaining how concerns can be reported safely.

Managers and those involved in recruitment, procurement, and supplier management receive particular attention, so they are better equipped to identify potential risks and ensure that our standards are upheld throughout our operations and supply chain.

Monitoring, Review, and Continuous Improvement

We recognise that tackling modern slavery is an ongoing process. Cleaners West Hampstead is committed to regularly reviewing and improving our policies, procedures, and controls to respond to evolving risks.

This Modern Slavery Statement is reviewed on an annual basis by our management team. As part of this review, we consider any incidents reported, feedback from staff and suppliers, changes in legislation, and developments in best practice. Where appropriate, we will update our procedures, strengthen due diligence, and enhance training to ensure our approach remains robust.

This statement reflects the commitment of Cleaners West Hampstead to uphold human rights, promote fair working conditions, and actively prevent modern slavery in all aspects of our business and supply chain.