Modern Slavery Statement

Illustration of a responsible business policy on modern slaveryThis Modern Slavery Statement sets out our zero-tolerance approach to all forms of modern slavery, human trafficking, forced labor, child labor, debt bondage, and unlawful exploitation. We are committed to conducting business ethically and responsibly, and we expect the same standards across our operations and supply chains. Our position is clear: any practice that undermines human dignity is unacceptable. We will not knowingly engage with any supplier, partner, or contractor involved in exploitation, and we will act promptly where concerns arise.

As part of our modern slavery policy, we embed prevention into procurement, onboarding, and day-to-day oversight. This includes risk-based due diligence, checks on labor practices, and review of supplier controls. We recognize that the risk of exploitation may be higher in certain sectors, geographies, and labor arrangements, so we apply enhanced scrutiny where needed. Prevention, detection, and remediation are core principles of our approach.

Illustration of supplier audit and compliance reviewOur commitment extends throughout the value chain. We require suppliers to comply with applicable employment, wage, immigration, and health and safety laws, and to maintain records that demonstrate lawful working conditions. Where a supplier cannot meet our standards, we will seek corrective action; if progress is not made, we may suspend or end the relationship. This modern slavery statement reflects a wider responsibility to use our influence to improve labor practices and reduce risk.

Supplier Oversight and Audits

We use a structured supplier assurance program to identify and manage risk. High-risk suppliers may be subject to supplier audits, document reviews, worker interviews, and site visits where appropriate. These audits assess recruitment practices, retention of passports or identity documents, wage payments, working hours, freedom of movement, and the presence of coercive conditions. Findings are recorded and tracked, and remediation plans are required when gaps are identified.

Our procurement teams consider modern slavery risks during sourcing decisions and contract renewals. Supplier due diligence may include questionnaires, policy reviews, and confirmation of training for relevant staff. We also expect suppliers to apply the same standards to their own subcontractors and labor providers. By extending oversight beyond direct relationships, we strengthen the resilience of the entire supply chain and support responsible business conduct.

Illustration of staff training on anti-slavery controlsIn the middle of our program, we place particular emphasis on training and awareness. Employees involved in purchasing, onboarding, and supplier management receive guidance on warning signs, escalation routes, and the importance of careful recordkeeping. Strong internal awareness helps us spot risks early and act decisively. This approach supports our broader anti-slavery controls and reinforces accountability across operational levels.

Reporting, Escalation, and Review

We provide multiple channels for reporting concerns about modern slavery, including internal management routes and anonymous reporting mechanisms where available. Reports may relate to suspected forced labor, coercion, unsafe recruitment practices, or any other breach of our standards. All concerns are treated seriously, investigated appropriately, and handled with sensitivity. We prohibit retaliation against anyone who raises a concern in good faith.

Illustration of reporting and escalation processWhere a concern is substantiated, we will take proportionate action, which may include corrective measures, supplier remediation, enhanced monitoring, or termination of a business relationship. We also cooperate with relevant authorities where required by law. Our aim is not only to respond to incidents but to create a culture in which exploitation cannot be hidden or normalized. A robust modern slavery framework depends on vigilance, transparency, and action.

Illustration of annual review and continuous improvementThis statement is reviewed annually to ensure it remains effective, relevant, and aligned with legal obligations and evolving risk. Each review considers incident trends, audit results, supplier performance, training coverage, and improvements to controls. Updates are made where necessary to strengthen prevention and monitoring. Through regular review and continuous improvement, we reaffirm our commitment to responsible conduct and to the elimination of modern slavery in all its forms.

West Hampstead Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, and annual review to prevent exploitation across operations and supply chains.

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What Our Customers Say

Excellent on Google
4.9 (10)

Outstanding performance by Cleaners West Hampstead! Our cleaner was on time, polite, and worked quickly and efficiently. The results were excellent, and the whole home looks fantastic. Highly recommend!

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K

Amazing experience--friendly team and they really looked after me. Thank you for the outstanding service!

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C

Very happy with their carpet and rug cleaning service. Reliable, friendly, and thorough. Would recommend without hesitation!

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L

These cleaners brought both professionalism and warmth to their efficient, thorough cleaning. I'll definitely rely on them in the future.

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C

West Hampstead Cleaning's team did a fantastic job on our end-of-tenancy clean, leaving every room very clean.

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J

Professional, efficient, and green--that's how I'd describe West Hampstead Cleaning. They brought care and environmentally safe products to every task.

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D

West Hampstead Cleaning consistently delivers amazing cleaning results. The team is so kind, trustworthy, and dedicated to their work. Communication is always clear and professional.

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C

I booked West Hampstead Cleaning Agency for the first time and was amazed by the results. Their cleaner was super thorough, and the level of service deeply impressed me.

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S

This was my first time using Cleaners West Hampstead, and the cleaner went above and beyond. The home was left immaculate--they really impressed me with their dedication.

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H

CleanersWestHampstead provided superior cleaning. The team was professional, on time, and left everything gleaming. Happy to use their services again.

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